State-of-the-Art
South Coast Copy System's service department features state–of–the–art automation. Our equipment will tell us when service and/or supplies are needed. This allows us to proactively take care of your needs. We then compile a complete history of statistics on every customer's machine including tracking service call response times, parts used and labor costs.
Canon & HP Repair and Support
We support the complete line of Canon office products including copiers, plain paper faxes, and the new digital and multi-functional equipment. We also support HP's Laser Printer lineup. Both companies are world–renowned for their technology.
Trusted Brands
Canon has earned the top position for total U.S. copier/Multi-Function Printer market share with 18.4 percent of the market. On top of that, we are the only dealer in Southern California factory-authorized to sell, lease and service the full line of Canon copiers and HP Printers.
Experienced Canon Copier and HP Printer Repair. Over 100 years cumulative.
Our entire service department has the experience you can trust. In fact, the average experience of our technicians is over 10 years in our industry.
GPS-Dispatched Technicians. Always within reach.
We know the exact location of our techs, so there's always one nearby. Each tech also carries their own phone allowing for quick answers to customer questions from the field and for all technical support calls.
Complete Parts Stock. The right part always on hand.
We understand that uptime is very important to our customers. If a Technician does not have a part with him, we will get the part to him from our local warehouse or overnight it from the manufacturer if necessary.
Free Loaners. Keeping your business running.
If for some reason your document system cannot be repaired within 48 hours, South Coast Copy Systems will provide a loaner at no additional charge.
Every Technician is Manufacturer–Certified. Knowledge you can trust.
Our Technicians consistently receive training awards that rank them as being among the top Technicians in the country.
One technician per account. Personalized service.
Having the same Technician servicing an account enables him to know the equipment and develop a relationship with the customer to better understand their needs.
Local Dispatch, Billing, and Management. We know Southern California.
We are real people dedicated to serving our customers, not an 800 number located in a far-away city. We can easily customize billing to accommodate your needs.